Effective & Last Updated: 2025

One Kind Arts Pvt. Ltd. (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website, mobile application, or any related services (collectively, the “Platform”).

By accessing or using our Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information when you interact with our Platform:
– Personal Information: Name, email address, phone number, billing details, payment information, and any other details you provide while booking tickets or creating an account.
– Device & Technical Information: IP address, browser type, operating system, cookies, device identifiers, geolocation, and usage statistics (such as pages visited, time spent, and clicks).
– Transaction Information: Event details, booking history, payment confirmations, and related records.
– Other Information: Details you provide when participating in promotions, contests, surveys, or contacting our customer support.

2. How We Use Your Information

We use your information for purposes including but not limited to:
– Processing ticket bookings and payments.
– Facilitating transactions with event organizers and service providers.
– Personalizing your experience on our Platform.
– Sending booking confirmations, updates, and service-related communications.
– Providing customer support and resolving disputes.
– Conducting research, analytics, and improving services.
– Sending promotional or marketing content (with the option to opt out).
– Complying with legal, regulatory, or security obligations.

3. Sharing of Information

We may share your personal information with:
– Event Organizers & Venues: To confirm bookings, validate tickets, and deliver related services.
– Service Providers: Payment processors, fraud prevention agencies, IT and hosting providers, marketing platforms, and customer support providers.
– Legal & Regulatory Authorities: If required by law, regulation, legal process, or to protect our rights, property, or safety.
– Business Transfers: In case of merger, acquisition, or sale of assets.

We ensure reasonable safeguards are in place to protect your information when shared.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience, track preferences, and analyze traffic. You may disable cookies in your browser settings, but some features of the Platform may not function properly.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on applicable law, you may have the right to:
– Access, update, or correct your information.
– Withdraw consent for marketing communications.
– Request deletion of your personal data (subject to legal or contractual obligations).
– Restrict or object to certain processing activities.

You can exercise these rights by contacting us at [Insert Support Email].

8. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties, and we encourage you to review their policies.

9. Children’s Privacy

Our services are intended for individuals aged 18 years and above. If you are under 18, you may use the Platform only with parental or guardian consent. We do not knowingly collect data from minors.

10. Updates to Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date. Please review it periodically.

11. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us at:

One Kind Arts Pvt. Ltd.
No.9/17, 2nd floor, Sippy’s Flats, Srinivas Reddy Street, T. Nagar, Chennai – 600017
Email: reach@onekindarts.world
Phone: 8072533539